37 Reviews

  • SATISFACTION
    4.8/5.0
  • RECOMMENDATION
    5.0/5.0
  • PERFORMANCE
    5.0/5.0

Emily Santina is an amazing realtor. She is responsive, informative, very knowledgeable, effective and efficient. We are very grateful to her for guiding us through the process of purchasing our first home. Emily Santina was thorough and explained the disclosure documents to us before our out of state close. We had a wonderful experience working with with Emily Santina as our realtor. She went above and beyond in helping us choose the right home for us. We are completely satisfied with her service. We highly recommend The Santina Group. We also worked with Tijmen Feliz at The Santina Group he was very kind, professional, helpful, and friendly. Tijmen Felix helped us navigate through our difficult decision in our home selection. The entire team is awesome! Excellent service by Emily Santina and The Santina Group!

Emily Santina is knowledgeable, professional, accessible. It was easy to have confidence in her and know she had all the bases covered. It made the process almost stress free.

Emily was great. She was able to get more than expected for my home in a short period of time. she's friendly and easy to work with, I will definitely work with her again.

Emily did everything she promised and everything we needed to purchase a home in Hideaway.

Emily is exceeding knowledgeable and provided solid advice not only about the sale of our Texas house but also our next purchase out of state.

Very professional look after my needs

We LOVE Emily!! She did a great job as we came into East Texas and when we left.

Emily is the best! She was so helpful in making the process smooth. She handled and helped me with issues that would have been difficult and arduous for me to have handled on my own, from a distance ( I live in Dallas). She is unfailingly positive, and unflappable. I cannot recommend Emily highly enough.

Emily did not let us down!!! She is the best and delivered everything she said she would. Thanks Emily!!!

I appreciated working with Emily Santina to purchase my new home as she always made me feel like I was her only client. From the very beginning she asked a lot of questions and really listened to what I was looking for in a new home. She was awesome in identifying homes that fit my interests and needs and I ended up putting an offer in on the first house we looked at. I thought it was great that she stayed involved through the whole loan process and always made sure everything was going okay. I feel very blessed to be living in my new home and I have Emily Santina to thank for that. I would highly recommend her for anybody buying or selling in the East Texas area.

Emily Santina is an amazing agent to work with. She made this process smooth and enjoyable! My entire family loves her! She’s one of a kind, very experienced, and knowledgeable in the real estate business! She’s hardworking, trustworthy, and fun to be around! We can’t thank Emily enough for all that she’s done for our family to get us into our dream home!!

Am I listens to her clients takes immediate action to find sellers very good at getting the accurate value prior to sale. She works exceptionally hard for her clients

Emily is so much more than what I think of when I hear the word “realtor”. She has so much knowledge and expertise when kit comes to the entire process of finding a home, looking at the pros and cons of a home for her clients, etc. She is has been an invaluable asset to us throughout this process. When we had questions, she either knew the answers herself or knew exactly who to ask. She took care of us every step of the way. If any of my friends are planning to buy or sell a home, I will always recommend Emily Santina to them! Emily is so knowledgeable about every aspect of real estate and the home buying/selling process. She also has contacts in every area of home repair and maintenance, and she uses those contacts to ensure that her clients know exactly what they are getting and what their options are. Emily is responsive and helpful throughout the entire process!

Emily is the best realtor I have ever worked with! She is the nicest person, easy to communicate with, and goes above and beyond to look for exactly what you want. She is very knowledgeable in the areas in which she works. She always tried to keep us within our budget and was always available when we needed her. She was Happy to answer questions and help us each step of the way. Our cross-country move would not have been the same without her!

Emily Santina is the very best realtor you could use for buying or selling a house in Hideaway, Texas! She was professional, yet so friendly and accessible. She was prompt and clear in her communications, and we never felt out of the loop. It felt like we had a new friend looking out for us and trying to do the best for us as we sold our house. Her husband takes awesome pictures for the listing too. I wouldn't hesitate to recommend Emily to anyone looking to buy or sell a house in the Tyler-Lindale-Hideaway area!

We had a difficult property to sell and Emily was patient and persistent and we would highly recommend her. She had a hard job and we were relieved to have her help!

Working with Emily was a very smooth and upfront process. She explained everything to us and was very clear about what we as seller could expect. She put together an excellent package to help advertise and draw potential buyers. We felt very well taken care of and never had to wait to hear back from her, never had to call her first for anything. She was great and we would use her again in a heartbeat.

Emily made purchasing our home easy and fun! As first time home buyers, we valued her opinion and expertise in helping us pick our dream home. The house we chose wasn’t even on our list to look at, but she showed us one she had found and we fell in love! She cares about her clients and is always available for questions or concerns. We will be recommending Emily to anyone searching for a home, and, of course, working with her in the future!

We are so glad that we chose Emily Santina as our real estate agent. Her professionalism, love of her job, and positive attitude make her the ideal choice for someone looking for an agent. We have no doubt, Emily Santina will represent you to the best of her ability, and you will be blessed to have her on your side whether you are selling or buying a home.

We are so lucky to have found Emily. Being new to the area, she was a valuable source of information on different neighborhoods and school districts. Emily is very knowledgeable and was able to guide us through a market that is very different than the area we moved from. She has an extensive contact list of professionals who were able to make the whole process easier, including inspectors and brokers. Emily is also very personable and communicative. She was very quick to respond when I had questions and patient with me when I got a little overwhelmed and panicky. I would recommend Emily Santina to anyone, but especially first time homebuyers or those new to the area. When you are uncertain of the process, it is very valuable to have someone familiar with the market who can help streamline the process. We are so happy to have had the opportunity to work with Emily.

Emily Santina produced an outstanding video including drone footage of the exterior of the home and Hideaway Lake area. The interior 360 views were great. Photography was excellent and showed off the property's best features. Emily was efficient and prompt in keeping me in the loop on contracts/negotiations. I felt her Comps were spot on. Loved the marketing packet Emily provided during interview process. Home being listed is in TX, I live in TN. Critical factor was someone who would keep an eye on the property to alert me when something needed to be addressed. I had no idea at the time that she would make regular drive-by's to spray wasp nest, sweep the front porch, check that lights weren't left on and made video of septic inspection so I could "see for myself" what was being done. Above and beyond my expectations! I was looking for someone who really understood the unique Hideaway Lake, small market environment. After I made my trip to Texas to interview Emily, I knew we would work well together. She was organized, very good at communicating, extremely knowledgeable, ethical, and dedicated to doing whatever it would take to sell the property. I highly recommend Emily Santina!

We have used Emily Santina on more than one transaction, and she has surpassed our expectations both times! She is very helpful and honest!! She isn’t going to try to get you into a house just to make a sale. She wants you to get into a home you’ll love!Amotger great thing about Emily was that she had references on hand for services we needed (i.e. painters). She was absolutely wonderful and we will always use her anytime we’re looking to buy or sale in East Texas.

I had contacted four realtors prior to learning about the high recommendation of Emily Santina. Not one of the four ever followed up with even a phone call. Emily called me back immediately and from that day forward was proactive but not pushy and got to work for me both getting my home under contract within five days, and getting it closed in 30 and negotiating a contract for me for a purchase within two days and closing in 21.

Mrs. Santina was exceptionally knowledgeable, professional, and available. From the time I first contacted her, she responded in a very timely manner. After that she would respond to me via a call or text within minutes, sometimes seconds from the time she received the first communication from me. She had every answer 98% and for the 2% she clarified and then got back with me immediately. I knew that she had vast market and product knowledge. I was most impressed that Emily listened to my needs and tried to help me meet those needs. She also had a network of very professional people to choose from for the other aspects of the sale or purchase that I would be needing.

Emily has gain and earned mine and my family’s trust and will continue to be our choice realtor for any and all future purchases. Her knowledge and helpfulness went way above our expectations. Not only have we gained a great realtor but we also gained a friend!

Finding Emily to sell our home was a blessing from God. She listened to our needs and goals and developed a marketing plan that was both effective and convenient for us. Even on the weekends she would stop whatever she was doing to return my phone call or text message. Throughout the process Emily gave us weekly progress reports and involved us in all strategic changes to the marketing plan. I personally believe that Emily went out of her way and put in extra time and effort to make selling out home effortless for us. Thank you Emily!

If there was a rating higher than excellent on "patient" I would select it. Emily showed us many houses for nearly a year until we found "the" one!